Question 1

How do I get started?

Accepted Answer

It's easy. Simply get in touch with Kathryn & Dean and tell us a little about you and your dog. We'll arrange a meet & greet where we can get to know each other, discuss your dog's needs and explain how our service works.

Question 2

Do you offer a meet & greet before my dog's first walk?

Accepted Answer

Yes. We always like to meet you and your dog before walks begin. It's important to us that you feel comfortable with us and that we understand your dog's personality, routine and individual needs.

Question 3

Where do you walk the dogs?

Accepted Answer

We have access to a range of beautiful walking destinations around Chorley and the surrounding areas. Our professionally equipped vans allow us to safely transport the dogs to suitable locations where they can enjoy their walks away from busy roads and built-up areas.

Question 4

How do you transport the dogs?

Accepted Answer

The dogs travel in our professionally fitted-out dog walking vans, designed with their safety and comfort in mind. Dogs are securely contained during transportation, with appropriate ventilation and a clean, comfortable environment.

Question 5

Are the dogs walked on their own or with other dogs?

Accepted Answer

This depends on the service booked and what is most suitable for your dog. We carefully consider each dog's temperament, personality, age and ability to ensure they're matched appropriately for group walks.

Question 6

How many dogs are walked at once?

Accepted Answer

We keep our group walks small to ensure every dog receives proper attention and care. We never take out more dogs than we can safely and responsibly manage.

Question 7

How long are the dogs actually out walking?

Accepted Answer

We aim to provide plenty of meaningful exercise and enrichment rather than simply rushing through a walk. The exact duration can depend on the service, location, weather and the individual needs of the dogs.

Question 8

Will my dog be off the lead?

Accepted Answer

Off-lead walking is only considered where appropriate and where we have the owner's permission. We assess each dog's recall, temperament and the suitability and safety of the location before allowing off-lead exercise.

Question 9

What happens if my dog doesn't get on with other dogs?

Accepted Answer

Your dog's welfare always comes first. Not every dog is suited to group walking, and we take the time to understand each dog's personality and behaviour. Where appropriate, a solo walk may be a better option.

Question 10

Do you walk puppies?

Accepted Answer

Yes, depending on their age, vaccination status and individual needs. Puppy walks are tailored around their stage of development rather than simply treating them like an adult dog.

Question 11

Do you walk older dogs?

Accepted Answer

Yes. We can adapt walks around an older dog's fitness, mobility and individual requirements. We'll always discuss your dog's needs with you before starting.

Question 12

What happens in bad weather?

Accepted Answer

We monitor the weather and always put the dogs' welfare first. During extreme heat, very cold conditions or severe weather, we may adjust, shorten or rearrange walks where necessary.

Question 13

Will my dog be left alone in the van?

Accepted Answer

No dog is deliberately left unattended in circumstances where doing so could compromise their safety or welfare. We take appropriate precautions when transporting and caring for the dogs.

Question 14

Will I receive photos of my dog?

Accepted Answer

We know how much owners love seeing what their dogs have been up to! We regularly take photos during walks and share updates where appropriate.

Question 15

What areas do you cover?

Accepted Answer

We're based in Coppull and provide dog walking services across Chorley and surrounding areas including Euxton, Adlington, Buckshaw Village, Clayton-le-Woods, Charnock Richard, Standish, Eccleston, Brinscall, Wheelton, Withnell, Whittle-le-Woods and Astley Village. If you're unsure whether we cover your area, just get in touch and we'll be happy to check.

Question 16

How often can I book my dog for walks?

Accepted Answer

We offer regular and ongoing arrangements depending on availability. During your meet & greet, we'll discuss how often your dog needs walking and find an arrangement that works for you.

Question 17

What if I need to cancel a walk?

Accepted Answer

Our cancellation policy will be explained when you book our services. Please give us as much notice as possible if you need to make a change.

Question 18

Do you have insurance?

Accepted Answer

Yes, we have appropriate insurance for our dog walking business. Details can be discussed during your initial enquiry.

Question 19

What happens if my dog becomes unwell or injured while in your care?

Accepted Answer

Your dog's welfare is our priority. We will contact you as soon as possible in an emergency and take appropriate action to ensure your dog receives the care they need.

Question 20

Can you give my dog medication?

Accepted Answer

This can depend on the medication and your dog's individual requirements. Please discuss this with us during your initial enquiry so we can confirm whether we're able to accommodate it safely.

Question 21

Do you accept all breeds and sizes of dogs?

Accepted Answer

We welcome dogs of different breeds and sizes, but every dog is assessed individually. Our priority is making sure that the service and walking arrangements are suitable and safe for your dog.

Professional Dog Walking in Chorley